Category: Articles

October 23, 2023

Pipes.ai receives 2023 AFFY Award for “Best Implementation of AI”

Pipes.ai chief executive officer Eric Evans recently accepted the 2023 AFFY Award for “Best Implementation of AI.” The company’s innovative, human-guided AI software has been revolutionizing the efficiency of sales teams’ lead management for over five years. The endeavor has evolved into a full-service AI solution that marries a custom large language model and SMS Smart Scheduler with the human touch customers are looking for.

January 16, 2020

Three Ways To Use Retention Calls To Improve Customer Service

Many businesses are trying to streamline their processes by removing the handle time from retention-routed phone calls. While this is undoubtedly a good idea, it may not be the best strategy for all companies. The benefits of saving money on an account far outweigh the time it takes to have a conversation. For example, some… View Article

May 17, 2020

What is Inside Sales?

Learn what inside sales is, as well as the latest tools to improve productivity within an inside sales team.

September 12, 2023

Why Sales Agents Waste 75% of Every Day

Your sales team can’t perform magic. Stop giving them leads that make magic the only option for success! Yes, your team might be amazing. Yes, your team might be extremely motivated. However, the reality of sales and cold calling is that sales agents are often constrained by the resources provided to them. That’s why having… View Article

January 15, 2020

Why timing is so important when contacting online leads

Contacting leads is something that you can’t waste a minute, let’s dive in right away. Exceptional research made by LeadResponseManagement.org a few years ago showed that the more you wait to contact a lead when you receive it, the less probability you have to connect with it. Per the study summary: “The odds of contacting… View Article