February 11, 2022
Blog
February 10, 2022
VoIP Software – What to Look For in a VoIP Phone System
Deb Shinder provides a guide to help you select the most suitable VoIP software for your company. She also explains the terms used to describe VoIP. Skype is a great method to gain knowledge about VoIP phones. It is free software which can be used with Sipgate and Asterisk to connect to other IPv4 or… View Article
February 10, 2022
Can You Really Buy a Litigator Scrubbed List?
A Litigator Scrubbed list is an excellent way to improve your strategy for litigation if you are a litigator. However, there are some things to be aware of before you purchase one. You might be thinking what you can really get for Scrubbed List? What do you think about manual scrubbing instead? You might be… View Article
February 10, 2022
Call Center Dialer Benefits
The selection of a the call center dialer will depend on the business size and customer base. Every business is dependent on the effectiveness of the speed at which it can connect with customers. Relevance is more important than dialer efficiency. Here are some helpful tips to select the ideal dialer for your company. Read… View Article
February 10, 2022
How to Find the Best Offshore Call Center
Many people are not aware of the benefits outsourcing their call center functions. Offshore call centers offer many benefits over in-house counterparts, such as lower costs and bilingual or multilingual staff. Offshore call centers are open round the clock, and are able to be located in a variety of countries. While in-house call centers can… View Article
February 10, 2022
Verification Script For Call Center Agents
If you’re looking to boost satisfaction of your customers in your call center, then you should utilize a verification script for your customers. The scripts should include phrases which show your customers you value them. You should also demonstrate that you are genuinely interested in their concerns by giving them an individual touch. In the… View Article
February 4, 2022
The Best Auto Dialer Systems for Your Call Center
Call centers rely on speed and efficiency to handle high call volume while minimizing call dropoff rates. However, call center agents still have their limits on speed and efficiency. That’s where software can help. Automated systems can perform mundane and repetitive tasks like dialing, so that your agents can focus on the most critical part… View Article
February 4, 2022
Lead Generation Call Centers
There are many factors to take into consideration before making the final decision on whether to outsource or employ a lead generation center. These are things like outbound cold calling, Automated outreach, List KPIs and the cost-per-lead model. These are the most crucial aspects of any call center although they may appear obvious. This article… View Article
February 3, 2022
Call Center Auto Dialer Systems: Everything You Need to Know in 2022
The days of call center reps stuck constantly manually dialing customers and leads are over. With technology touching nearly every aspect of business operations, it’s no surprise that cloud-based auto dialer solutions can positively impact the efficiency of outbound call centers. With the right call center auto dialer system, businesses can now open their own… View Article
January 31, 2022
