Blog

May 17, 2023

Lead Response Time Tips

Are you looking for ways to boost your sales game and convert more leads into customers? Then you know that time is of the essence when it comes to lead response time. Studies show that your chances of converting a lead into a customer decrease by up to 400% if you wait more than five… View Article

March 28, 2023

3 Best Lead Generation Tools to Boost Your Business Growth

Finding quality leads can make or break your business. Luckily, with the right lead generation tools, you can streamline your lead generation process and increase your chances of success. In this blog post, we’ll explore three of the best lead generation tools, categorized by lead management, call tracking, and lead-to-dial automation.

March 15, 2023

3 Biggest Obstacles in the Lead Gen world

Lead generation is an essential component of any business that aims to expand its customer base and increase revenue. However, it’s no secret that lead generation can be challenging, with several obstacles that businesses face in the process. In this blog post, we will discuss three obstacles in the lead generation industry and how Pipes.ai… View Article

March 1, 2022

Call Center Consultants

The call center industry is experiencing fierce competition. To remain ahead of the game call center managers must to implement the most effective strategies and technologies. Consultants can help call center managers reduce costs and achieve great results. Mohit Tater, co-founder of Entrepreneurship Life (a website for entrepreneurs and startups), says that the services of… View Article

March 1, 2022

The Top 5 Call Center Benefits

There are many benefits to call centers, but what are the most important? These include customer service, capacity, training, and an individualized experience. Continue reading to find out more. These benefits are obvious. Continue reading to find out more. These benefits are not limited to businesses. There are a myriad of ways to make use… View Article

March 1, 2022

Reverse Mortgage Call Centers

Call centers that offer reverse mortgages are growing. Let’s take a look at the technologies, hiring practices, and the business structure of these new companies. This will help you determine whether this type of lending is the right choice for you. Here are a few of the most promising companies to keep an eye on…. View Article

February 23, 2022

Artificial Intelligence for Call Centers

Artificial intelligence can automate a lot of the tasks within your call center. You can utilize AI for everyday tasks such as quality monitoring and call volume reduction. In this article, you’ll find out about several uses of AI for call centers. To begin, you can test these apps: AI can automate customer service Call… View Article

February 19, 2022

How Can a Multi Channel Call Center Benefit Your Business?

You may be considering changing your call center to a multichannel system. We’ll go over the pros and cons of each choice. We’ll also talk about the benefits and costs of each option in addition to satisfaction of customers. The advantages of a multichannel call center are obvious: it can increase the satisfaction of your… View Article