The Dialer campaign is a great way to reach a targeted audience. This type of marketing strategy can be used on any channel to connect with customers. You can use this to set the time of day your calls will ring. You can also choose the number of retries your campaign should make if a call is missed. After selecting the time you want your campaigns to run, select the Start Campaign button to begin dialing.
Dialer Campaign Customization
You can customize your dialer campaign by setting the days of the week and time of day you want your calls to be made. You can choose from different days of the week. You can even include the days that your callers are most likely to be available. You can also set the number of retries you want your campaign to make, and how many seconds you want the call to wait after a failed attempt. To avoid wasting time on calls that are not connected, consider the retry options.
After you define a campaign, the administrator can choose a number for it to redial. When the number is redialed, the dialer will automatically set the first attempt result. Once you have defined a campaign, you can start dialing. Once you have done so, the original Campaign Configuration screen will appear. If you want to change the settings for your campaign, you can go to the Settings tab. This is the place where you can configure the parameters of your dialer campaign.
Besides being easy to configure, the Dialer campaign has many useful features. One of them is its user-friendly portal. Supervisors and call center managers can use the portal to configure and control the campaigns for their respective call centers. Another feature of the Dialer campaign is that it supports multiple simultaneous campaigns. You can set each of them with a different message and a different call list. Moreover, you can define how many agents will handle a particular campaign at any given time.
Dialer Campaign Parameters
The Dialer campaign will include information such as the name of the campaign, the number of dialed contacts, the start and end dates, and a list of all participants. You can even set up the number of retries, call type, and group. Once you have set up the campaign, you can start making calls to your target audience. There are many advantages to using the Dialer. Aside from the convenience of setting up a campaign, it also helps you track its results.
Once the campaign is started, the campaign properties can be changed. However, the changes do not affect the remaining calls. The Dialer will display the details of the calls. There are also three possible modes for dialer campaigns. The first is the simplest. The second is the most expensive. A good quality dialer will give you a high return on investment. Hence, the Auto-Dialer Campaign will be a great investment for your business.
Interaction Dialer – How To Better Manage Your Campaign
The Interaction Dialer is a flexible dialer that provides advanced features for managing campaigns. You can define any number of campaigns and control the execution manually or set schedules. Then, you can automate your campaigns using Rules and Policies. The rules and policies allow you to set conditions based on the caller’s history and behavior. If you aren’t sure whether a particular caller is the right person to answer your call, you can add a pop-up URL to show the live call details.
Once the dialer campaign is running, you can customize the music on hold and add a voice message. You can also set a time limit to prevent the campaign from being interrupted. You can also make the music on hold play for as long as you want. The music on the line will play for as long as the call is in progress. This feature is particularly useful if you plan to call out to your customers frequently. During a long campaign, you can choose to keep the music on while it is in progress.
Once you’ve set up your campaign, you’ll want to manage it. Once you’ve set up your campaign, use the tools in the dialer to manage your contacts. Your contacts will be able to contact you with ease and efficiency. You can also use your call lists to import your phone numbers into the dialer. This is an integral part of a successful campaign and is a great way to manage your customers. Once you’re familiar with your new customer base, you’ll be ready to dial your customers!
