Pipes.ai for call Centers
Equip your call center with the ultimate tool to transform it into a smoothly running profit machine.
Achieve the call center performance metrics you’ve dreamed of with Pipes.ai. Improve your operational workflows, alleviate the pressure of training agents to adhere to scripts, and help your call center performance metrics skyrocket. Get up and running within minutes!
Ramp up your call center performance
Pipes does the heavy lifting so your agents can focus on selling.
Lower CPA
Not your grandma’s autodialer; Pipes.ai’s powerful holistic call center software takes your outbound call center metrics to the next level while remaining just as flexible and easy to use.
Powerful and effective features such as lead validation save you time and money by filtering out low-quality leads from the very start, while automated AI-backed machine learning technology determines the best times to dial out on your leads and the optimal number of times to follow up on them.
Skyrocket Campaign Performance
Watch your speed-to-lead metrics, contact rates and conversion rates soar! Pipes.ai leverages the potential of each lead that passes through your call center.
Your call center metrics will exponentially grow thanks to intelligent automatic DID management, pre- and post-call SMS and inbound call scheduling, and A/B script and IVR testing features.
Designed with an innate understanding of the challenges that a call center faces, each feature and capability fills a gap in your sales pipeline.
Full Compliance
Pipes.ai provides safeguards that protect call centers against TCPA violations without the need for manual adjustment. Seamless integrations ensure cross-channel DNC list compliance.
Regain control of your call center
Let Pipes.ai optimize and put together the different the puzzle pieces of your call center. Intelligent automation helps your agents stick on script while allowing you to be as hands-off (or hands-on!) as you’d like. Comprehensive real-time reporting ensures full insight into your call center performance metrics.
features that optimize your call center
Pipes can help your call center performance metrics soar
Split Testing
Test and compare different IVRs and pipe flows to see which yield the highest close rates. Automation allows perfect execution with 100% consistency and no time spent retraining agents on various scripts.
Custom Validations
Make the rules of your own campaigns with fully customizable validations. Comprehensive validation filters ensure that the only outbound calls that go through are the ones that meet all your qualifications. Why waste time and money on low-quality leads?
Instant Reporting
Robust integrations and webhooks allow Pipes to fit into your existing workflow and generate reports instantly. All the data and call center metrics you need, in one place.
SMS & Inbound Call Scheduling
Move leads through your sales funnel with pre-call and post-call SMS capabilities. In addition, the Pipes Scheduler allows leads to schedule a time to speak to your agent so when your agent picks up the phone, there’s a warm lead waiting on the other line.
“Pipes.ai is a no brainer!
I’ve been seriously impressed with the increased agent productivity and sales since I’ve started using Pipes.ai – my agents’ morale has gone up, and we reach leads at peak times. No more cold calling – only warm inbound leads :).”
Ryan NeilCEO
Core Home Security
Ready to start turning leads into revenue?
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