How to Boost Your Connect Rates
Wondering why your connect rates aren’t as high as you’d like them to be? Here are 5 common (and surprising) reasons why that may be.
Category Archives: Articles
Track These 20 Call Center Metrics to Measure Performance
To ensure your call center’s productivity and efficiency, you must measure your operations. Track these 20 call center metrics to measure performance.
10DLC: What Is It, and What You Need to Know
What is 10DLC? 10DLC is 10 Digit Long Code – here’s what you need to know about the new changes and how they may apply to you.
Boosting Call Center Workflow Efficiencies Using Pipes.ai
See how cloud-based call center workflow management solution Pipes.ai can streamline your call center workflow and save you on costs.
8 Tried and Tested Strategies for Quality Leads from SMS Marketing
We have compiled eight tried and tested strategies to become a SMS marketing superstar. Use these eight proven tips to exceed your own set of expectations!
Pipes.ai Co-Founder Drew Thorne-Thomsen to Speak at Contact.io
Pipes.ai’s co-founder and industry veteran Drew Thorne-Thomsen will be speaking at the upcoming Contact.io conference.
Autodialer for TCPA Compliance
Automate your calls while staying compliant with TCPA regulations. Pipes meets all standards of TCPA compliance, and offers a wealth of industry-leading features and integrations.
Pipes Scheduler: Turn Outbound Dials into Inbound Connected Calls
The Pipes Scheduler feature allows leads to schedule a callback at a time that suits them. Turn outbound dials into inbound connected calls!
Introduction to Lead Generation
Leads are the starting point of every sales process in all businesses. Learn the basic steps to kickstart your lead generation campaign.