July 17, 2023
Category: Articles
May 23, 2022
Everything You Need to Get Started with Predictive Phone Dialer Software for Outbound Call Centers
If your business operates an outbound call center, you want your agents to be as efficient and effective as possible. One innovative tool that can help improve both efficiency and effectiveness is a predictive phone dialer. Predictive dialing systems have been shown to dramatically increase productivity and connection rates within call centers. We will explore… View Article
November 14, 2023
How to Automate Lead Qualification to Increase Sales Efficiency
Is the way your call center handles leads one big guessing game? It’s okay to admit that your process for lead qualification isn’t as scientific as it should be. However, you can expect your sales team to continue feeling defeated unless you do something about it. Improving lead qualification is the secret for continuously improving… View Article
November 28, 2023
How to Avoid Sales Fatigue
Is your team suffering from sales fatigue? Tired sales teams are defeated sales teams. It’s not necessarily the “work” that fatigues sales teams. In most cases, fatigue is due to circumstance. Tired sales team members are distracted, wrestling with complicated schedules, and suffering with inconsistent communication. Sales teams are also vulnerable to specific issues related… View Article
February 15, 2022
How to Boost Your Connect Rates
Wondering why your connect rates aren’t as high as you’d like them to be? Here are 5 common (and surprising) reasons why that may be.
February 11, 2021
How to Design and Monitor Your Call Center Metrics
Call center metrics ensure you and your team are on track for successful closes when managing a call center or sales team.
October 31, 2023
How to Get More Sales Revenue From Higher Value Clients
Are you having trouble interacting with high-value clients? Many sales agents waste hours on multiple clients to achieve what they could with just a few dedicated minutes with a high-value client. The problem is that you have no way of knowing which leads to prioritize because you don’t know who the real buyers are. Having… View Article
August 15, 2023
How to Implement New Lead Scoring Methods for More Sales
Some leads are diamonds. However, the truth is that every batch of leads is bound to have some duds. Even medium-value leads can be losers if they siphon time away from high-value leads because your team has no way to differentiate between the two. How can you tell which leads are the best in the… View Article
October 17, 2023
How to Know What to Say To Help Leads Convert
Are you scaring leads away with the wrong messaging? It happens more often than sales agents think. Ineffective messaging is a leading cause of low sales numbers. Certain sales realities cannot be sugarcoated. If you can’t close sales consistently, you’ll lose revenue. Fortunately, bad messaging is also one of the easiest issues to fix. However,… View Article
September 19, 2023
