Tag: call center leads

August 21, 2023

How to Validate Leads With Broader Analytics

Leads can’t exist in a vacuum. When you try to use leads that haven’t been verified with broader analytics in mind, you’re not doing anything much more advanced than opening a telephone directory. Why is it so important to include analytics when verifying and ranking leads? Understanding the journey of a lead helps your sales… View Article

January 21, 2020

Inside Sales Outsourcing & B2B Lead Generation

Inside sales outsourcing is a great way to manage your inside sales team. Outsourcing your inside team of sales professionals can reduce training and hiring costs, and allow you to focus on your core business. An outside provider already has a sales team, which is much better than hiring full-time employees. This service will save… View Article

January 17, 2020

Inside Sales Outsourcing, B2B Lead Generation

Inside sales outsourcing is a great option if you’re looking for a way to effectively manage your internal sales team. Outsourcing your inside sales team will allow you to reduce training and hiring costs and allow you to concentrate on your core business. A service provider outside of your company already has a team full… View Article

October 7, 2019

Interactive Connection Agency

Avatar’s call center is a great choice for businesses, thanks to cloud-based call center software. This service offers inbound and outside call center services, predictive phone dialer, webphone, and CRM services. In addition, the Avatar dialer offers the most productivity of outbound dialing and can engage agents with multi-channel campaigns. Its superior quality assurance makes… View Article

July 5, 2023

Is Lead Validation Worth the Time?

Lead validation, or the process of evaluating leads for their potential to become paying customers, is a game-changer for SMBs. But there’s a common roadblock – limited resources. With constraints in both time and staff, the big question is: How can SMBs efficiently carry out lead validation despite these challenges?

May 17, 2023

Lead Response Time Tips

Are you looking for ways to boost your sales game and convert more leads into customers? Then you know that time is of the essence when it comes to lead response time. Studies show that your chances of converting a lead into a customer decrease by up to 400% if you wait more than five… View Article

August 28, 2023

Lead Validation When Nobody at Your Small Business Knows How to Validate Leads

For marketing and sales teams, lead validation is the heavy-lifting portion of running a call center. If you’re not currently validating leads, you’re dramatically hampering the effectiveness of your call center team. If you’re currently trying to handle lead verification on your own using a system that your internal team has cobbled together, you’re probably… View Article

December 12, 2023

Maximizing the Holiday Sales Slump

It’s not exactly a secret that business to business (B2B) sales companies see a decline in revenue during the holidays. This slower time of year is the perfect opportunity to set your business up for a great start in 2024.

January 25, 2020

Power words for call center phrases

The call center phrases should convey the right message. Carefully choose the words and tone, and then script them. Referring to the Golden Rule (Karma), or the Law of Nature will make a good impression on customers. Remember that the moral arc bends toward justice, and using the words and tone of an ethical company… View Article