There is nothing more frustrating than doing work that goes unpaid—except perhaps wasting time and money tracking down those payments.
If you have delinquent accounts, your team likely spends valuable time trying to recoup payment for services rendered or products installed. This means you are losing out on more than just the late payments. Your team is also missing out on productive sales that they could be making during that time instead.
Here at Pipes.ai, we’ve created and vetted a full-service, human-guided artificial intelligence solution to solve issues just like this one. Here’s how you could use our technology to improve your bottom line:
1. Connect Pipes.ai to your list of late customers
If you don’t already have a list of delinquent customers, take the time to make one now. This effort will be the most hands-on part of the whole process, and it’s possible your existing software program already has a way to sort and filter for these customers specifically.
If your current approach involves each individual sales team member contacting their own delinquent accounts, collect the information from each of them and compile it into one master list. Assure them that there will be consistent follow-up on their accounts.
Next, connect your list of customers to Pipes.ai. Our program can integrate with most sales-oriented software right out of the box. We provide human customer service to aid in the set-up process and answer any questions you may have along the way. In addition, Pipes.ai is compliant with FCC regulations, so you don’t have to worry about violating rules or getting hit with fines for contacting customers in an unlawful way.
2. Let Pipes.ai handle collections
After you’ve entered your client list, Pipes.ai takes it from there. Pipes.ai is more likely to garner a response from late customers with an SMS marketing approach than a traditional phone call or email would be. After all, 98% of all text messages are opened compared with just 20% of emails.
At this point you might be wondering if you will have to deal with complaints from customers about clunky, robot-like messages or offensive blunders. Fear not: Pipes.ai is a human-guided artificial intelligence program, meaning we have actual people vetting and tweaking the content your customers see.
In addition, Pipes.ai has been around since 2018, which is practically ancient history in the field of artificial intelligence. We’ve used those years to test and refine our program in a way that start-up AI companies can’t compete with. In fact, the founders of Pipes.ai created the technology as a solution to their own team’s needs, providing fertile ground for quality control.
3. Get paid without the pain
It really is that simple: enter your delinquent customers and let Pipes.ai do the rest. So what does this do for your team?
First, expect a morale improvement. Constantly tracking down late payments is a frustrating and time-consuming process that can start to make employees feel like their work doesn’t have meaning and isn’t valuable. After all, no one seems to want to pay for it.
Second, your team can use their newfound time to increase sales, engage in continuing education, or brainstorm exciting new projects. All of these potential outcomes will ultimately lead to increased revenue.
Finally, if you’re in a leadership role, you get to turn your attention elsewhere, too. Set a monthly reminder to check in on delinquent accounts, and apart from that, let Pipes.ai do the hands-on work. You’ll have time to finally catch up on one-on-ones with your team or even plan for some time off.
Schedule a consultation with us today to see firsthand how Pipes.ai could transform your team’s daily life and bottom line.
