Pipes.ai Co-Founder Drew Thorne-Thomsen to Speak at Contact.io
Pipes.ai’s co-founder and industry veteran Drew Thorne-Thomsen will be speaking at the upcoming Contact.io conference.
Job Description For Appointment Setting in a Call Center
Call center work can be extremely enjoyable and rewarding! This career path is a good choice for anyone who enjoys sales and has a solid work ethics. There are plenty of opportunities to build your career if you choose the right company. The Appointment Setting Team works under the direction of the Call Center Supervisor. […]
Autodialer for TCPA Compliance
Automate your calls while staying compliant with TCPA regulations. Pipes meets all standards of TCPA compliance, and offers a wealth of industry-leading features and integrations.
Pipes Scheduler: Turn Outbound Dials into Inbound Connected Calls
The Pipes Scheduler feature allows leads to schedule a callback at a time that suits them. Turn outbound dials into inbound connected calls!
Introduction to Lead Generation
Leads are the starting point of every sales process in all businesses. Learn the basic steps to kickstart your lead generation campaign.
The Benefits of Call Center Service Providers
A reputable call center service provider will take time to meet with you and your business so they can become an extension of your team. Outsourcing your call center comes with many advantages, including speedy pickup times, the latest technology and 24/7 reporting. Signius lets customers evaluate the effectiveness of their call center through the […]
How to Design and Monitor Your Call Center Metrics
Call center metrics ensure you and your team are on track for successful closes when managing a call center or sales team.
9 Ways SMS Marketing Ups your Business & How to Excel at It
Learn how SMS marketing can up your business. Already doing it? Here are 9 ways you can improve your SMS marketing strategy!
Call Center Monitoring Software – Which Ones Are Right For Your Business?
If you run a call center, then you’ve likely had the opportunity to use software that monitors call center operations. What exactly is it and why is it so important to your business? It’s the technology that keeps your employees up-to-date and productive. You’ll also see a marked improvement in customer service as your employees […]
5 Reasons to Switch to a Cloud Based Call Centre
A cloud-based call center offers many benefits and benefits, not the least of which is the enhancement of customer service. This technology does not just save on operational costs as well as enables remote working for agents. Here are more reasons to choose a cloud-based call centre. Below are the most compelling reasons to make […]