November 3, 2021
Blog
November 1, 2021
Boosting Call Center Workflow Efficiencies Using Pipes.ai
See how cloud-based call center workflow management solution Pipes.ai can streamline your call center workflow and save you on costs.November 1, 2021
Call Center Monitoring Software
Monitoring of call centers is essential if you want to improve customer service. With the help of these tools you’ll be able monitor the performance of your agents in real time. The software also provides precise reporting tools as well as cloud-based solutions. These are the top call center monitoring tools you should consider. Find… View ArticleOctober 22, 2021
5 Types of Client Management Software
You probably have many concerns about the client management software solutions. The software you select must be compatible with all desktops, tablets, and smartphones. Being able to manage clients on all of these devices is a benefit. Also, consider the ease of integration with your business processes. Learn more about the different types of software… View ArticleOctober 17, 2021
UCaaS For Contact Center Platforms Reviews
You’ve come to right place for those who want to improve customer service using modern contact center solutions. We’ll discuss Cloud-based solutions, Multichannel solutions, UCaaS, and LiveVox to help you select the best solution for your company. We’ll also discuss the advantages of each. We’ll also go over which options can help you distinguish your… View ArticleOctober 17, 2021
What Are the Main Features of Customer Service Software?
A customer service software is a program that integrates multiple channels for communication between the customer and the business. The software will store and organize crucial information, making it simple for team members to address customer issues quickly. Different functions of the software will help your company’s service department to provide the best satisfaction of… View ArticleOctober 15, 2021
See you at LeadsCon 2021!
Pipes.ai will be at LeadsCon 2021!October 11, 2021
How Client Manager Software Can Benefit Your Business
If you manage your own business, keeping track of information about customers is an absolute requirement. Because you are running a business because of them. Therefore, meeting their needs is the most important thing to do. There are a variety of client manager software options that can assist you in this process. We will present… View ArticleOctober 10, 2021
Which Contact Center Platforms Are Right For Your Business?
You should carefully review each option and evaluate their advantages and disadvantages before you choose a contact centre platform. Here are some of the top contact center platforms: Twilio Flex, Genesys and NICE. Each of these systems has its own strengths as well as weaknesses. Here, we’ll discuss the advantages and disadvantages of each platform… View ArticleOctober 10, 2021