Category: TCPA Compliance

March 12, 2024

Maximize your SMS marketing strategy

Between regulations, software integration, and incorporation of AI, implementing SMS marketing is complicated. Consider these three aspects of text-based sales.

April 9, 2024

Ping, Pick, Post—Problem?

The lead buyer industry is faced with an upcoming change: new FCC guidelines for one-to-one consent. Before you panic about how to comply, make sure you understand the “ping, pick, post” concept thoroughly.

March 13, 2025

The Shift from IVR to AI Agents: Why Call Centers Are Making the Change

Traditional IVR systems have frustrated customers with rigid menu trees and impersonal interactions for decades. These systems often lead to: These limitations can directly impact customer satisfaction and brand loyalty. Research suggests frustrating automated experiences create negative brand associations, decreasing trust and potential revenue loss. The Rise of AI Agents AI-powered conversational agents are reshaping… View Article