Pipes.ai for call Centers
Transform your call center into a smooth-running profit machine.
Achieve the call center performance metrics you’ve dreamed of with Pipes.ai. Improve your operational workflows, alleviate the pressure of training agents to adhere to scripts, and help your call center performance metrics skyrocket. Get up and running within minutes!
Ramp up your call center performance
Pipes does the heavy lifting so your agents can focus on selling.
Not Your Grandma’s Autodialer
Filter out low-quality leads from the start, and automated AI-backed machine learning technology determines the best times to dial out your leads and the optimal number of times to follow up on them.
Skyrocket Campaign Performance
Intelligent automatic DID management, pre- and post-call SMS and inbound call scheduling, and A/B script and IVR testing features. Intelligent automation helps your agents stick to script while allowing you to be as hands-off (or hands-on!) as you’d like.
Full Compliance
Pipes.ai provides safeguards that protect call centers against TCPA violations without the need for manual adjustment. Seamless integrations ensure cross-channel DNC list compliance.
Regain control of your call center
Comprehensive real-time reporting ensures full insight into your call center performance metrics. Pipes fit into your existing workflow and generate reports instantly. All the data and call center metrics you need, in one place.
features that optimize your call center
Pipes can help your call center performance metrics soar
Split Testing
Test and compare different IVRs and pipe flows to see which yield the highest close rates. Automation allows perfect execution with 100% consistency and no time spent retraining agents on various scripts.
Custom Validations
Make the rules of your own campaigns with fully customizable validations. Comprehensive validation filters ensure that the only outbound calls that go through are the ones that meet all your qualifications. Why waste time and money on low-quality leads?
Instant Reporting
Robust integrations and webhooks allow Pipes to fit into your existing workflow and generate reports instantly. All the data and call center metrics you need, in one place.
SMS & Inbound Call Scheduling
Move leads through your sales funnel with pre-call and post-call SMS capabilities. In addition, the Pipes Scheduler allows leads to schedule a time to speak to your agent so when your agent picks up the phone, there’s a warm lead waiting on the other line.
“Pipes.ai is a no brainer!
I’ve been seriously impressed with the increased agent productivity and sales since I’ve started using Pipes.ai – my agents’ morale has gone up, and we reach leads at peak times. No more cold calling – only warm inbound leads :).”
Ryan NeilCEO
Core Home Security
Try our AI today
See how AI-powered SMS can elevate your customer experience and drive results. With an end-to-end solution, your team can stop chasing dead ends and focus on meaningful interactions.
Stay ahead with SMS and calls that’s designed to deliver smarter, faster, and more impactful connections.
