March 20, 2025
Tag: ai
February 27, 2025
AI-Powered Customer Service Revolution: Transforming Home Services
The home services industry is rapidly evolving, and so are customer service expectations. With an increasing demand for faster, more efficient service, AI is stepping in as the game-changer that can drive innovation and elevate customer experiences. According to Forrester, by 2028, 60% of B2B seller work will be executed through conversational AI technologies. This… View Article
February 20, 2025
AI-Powered Text Messaging: The Future of Business Communication
In today’s fast-moving digital world, AI-powered text messaging is quickly emerging as a game-changer for businesses looking to elevate customer interactions and streamline operations. It’s no longer just a buzzword—it’s an essential tool for growth, particularly as customer expectations continue to evolve. Research from leading analysts highlights the vast potential of this technology, which can… View Article
September 2, 2024
AI: The Best Way to Schedule Appointments
Is appointment scheduling a problem for your team? A shared calendar isn’t enough to keep a sales team on track with calls, meetings, and appointments. Poor scheduling is a serious concern because customers don’t appreciate being ignored. You’re not alone if you’re struggling to find a consistently reliable way to schedule appointments. However, the solution… View Article
March 27, 2025
Beyond the Script: How AI Agents Deliver Context-Aware Conversations Unlike IVR
In the ever-evolving customer service landscape, AI agents are revolutionizing the way businesses interact with their customers. Unlike traditional Interactive Voice Response (IVR) systems, AI-powered call handling adapts dynamically to customer needs, creating a more personalized and efficient experience. Let’s explore how this technology transforms customer interactions and drives better business outcomes. The Limitations of… View Article
February 4, 2025
Caylent + Pipes – Pipes.ai Forges Improved Customer Experiences and Outcomes with AI on AWS
Read the Original Case Study published by Caylent. Pipes.ai, in partnership with Caylent, Pipes.ai has redefined customer engagement by introducing an advanced Voice AI solution powered by generative AI (GenAI). This breakthrough technology enhances customer experiences and delivers significant cost savings and operational efficiencies. By leveraging AWS services and state-of-the-art AI tools, Pipes.ai has positioned… View Article
March 6, 2025
Debunking Myths About TCPA, 10DLC, and the Future of Outbound Calling: Why It’s Crucial for Your Business
With the new TCPA regulations set to take effect on at the beginning of this year, many businesses are feeling overwhelmed. Outbound calling and texting have always been key to connecting with customers, but there’s a lot of misinformation floating around about how the changes will affect these channels. Let’s debunk some of the most… View Article
March 26, 2024
Does AI Replace Salespeople?
The advent of AI at work can lower team morale with rumors of job loss and human replacement. Check out these four positive aspects of AI.
April 23, 2024
How to Use AI to Handle Billing Reminders
You probably spend hours each month contacting delinquent customers. It’s time to let the best assistant in the game take over bill reminders: artificial intelligence.
February 13, 2025
