Pipes.ai for
Contact Centers
Transform your call center into a smooth-running profit machine. Achieve peak performance with Pipes.ai
Not your grandma’s autodialer
Filter out low-quality leads from the start, and automated AI-backed machine learning technology determines the best times to dial out your leads and the optimal number of times to follow up on them.
Intelligent automatic DID management, pre- and post-call SMS, inbound call scheduling, A/B script, and IVR testing features. Intelligent automation helps your agents stick to script while allowing you to be as hands-off (or hands-on!) as you’d like.
Regain control of your call center
Comprehensive real-time reporting ensures full insight into your call center performance metrics. Pipes fit into your existing workflow and generate reports instantly. All the data and call center metrics you need, in one place.
Split Testing
Test and compare different IVRs and pipe flows to see which yield the highest close rates. Automation allows perfect execution with 100% consistency and no time spent retraining agents on various scripts.
SMS & Inbound Call Scheduling
Move leads through your sales funnel with pre-call and post-call SMS capabilities. In addition, the Pipes Scheduler allows leads to schedule a time to speak to your agent so when your agent picks up the phone, there’s a warm lead waiting on the other line.
White Glove Customer Success
Getting started with Pipes.ai is quick, affordable, and surprisingly simple. Most teams are up and running in just a day or two—with no heavy dev lift and a short learning curve.
But we don’t just hand over the keys and wish you luck. Our team stays in the loop, actively monitoring your campaigns with a blend of AI and human oversight to ensure everything’s performing as it should. We’ll flag issues, suggest optimizations, and help fine-tune things as you grow.
Think of us less like a vendor, and more like a partner who’s invested in your success. Whether it’s a quick Slack message or a support ticket, we’re here when you need us.
It’s time to turn your call center from a cacophony to an orchestra
With Pipes, your agents will stop chasing noise and start closing with precision. Identify the right leads, optimize outreach, and orchestrate every call like it’s been rehearsed.
