In a recent ruling, the Federal Communications Commission (FCC) lifted a ban on mortgage-related SMS and MMS calls, provided the callers received prior consent to contact them. This exemption applies to mortgage debt holders who have signed up for the federal government’s do-not-call list. However, the law does not apply to all other types of mortgage debt. Even though SMS and MMS messages are technically legal, it is difficult to get them to stop.
How To Text Message Consumers Successfully
A key point to remember about text messaging is that it should always be a conversational tone. This is because consumers don’t like to feel like they are being spammed. Moreover, text messages should not be sent before 8 a.m. or after 9 p.m. Since consumers are usually on the go, it is best to avoid sending too many of these messages at the same time. For example, if you have a group of prospective clients, you should send them a message at least an hour before and one hour after they have signed the contract.
If you send mortgage text messages to a large audience, it is essential to use a conversational tone. It is important to not make it seem like you are spamming people. Also, it is important to reply promptly to your recipients. Don’t make them feel like they’re being ignored. If they’re answering your message in 20 seconds or less, it will be enough time to say hi, wish them luck, and congratulate them on their recent purchase. When sending mortgage text messages, don’t forget to clearly identify your NMLS number so that your prospective client knows who they are speaking to.
Laws Surrounding Text Messages and Robocalls
The law says that you have the right to refuse unsolicited text messages and robocalls. It is important to understand the laws regarding text messages and robocalls. The FTC Do Not Call Registry (DNC) is an example of a TCPA-related text message class action. Nevertheless, the FTC is not representative of all text message recipients. If you received an unsolicited text message, you can participate in a lawsuit to protect your rights. If you’ve received an unwanted message, you can submit your complaint to the firm.
Qualifications For A Class-Action Lawsuit
If you have received a message that you weren’t aware of, you may qualify for a text-messaging class-action lawsuit. To join, you need to provide the law firm with your spam texts and ask for a free copy of your records. If you receive a text message from a third party, you may qualify. For instance, if the text consists of “text messages” of an advertisement for a certain company, the text messages should be labeled “spam” so that the law firm can identify whether they belong to the same company.
