If you’re spending money on leads, chances are you’re losing more of your budget than you realize — and not because your offer isn’t converting. Across many campaigns, we have seen 20–30% of lead spend quietly wasted on submissions that never had a real chance: invalid numbers, resold leads, disqualified geography, compliance risks, or simply bad timing. It’s […]
Traditional IVR systems have frustrated customers with rigid menu trees and impersonal interactions for decades. These systems often lead to: These limitations can directly impact customer satisfaction and brand loyalty. Research suggests frustrating automated experiences create negative brand associations, decreasing trust and potential revenue loss. The Rise of AI Agents AI-powered conversational agents are reshaping […]
Read the Original Case Study published by Caylent. Pipes.ai, in partnership with Caylent, Pipes.ai has redefined customer engagement by introducing an advanced Voice AI solution powered by generative AI (GenAI). This breakthrough technology enhances customer experiences and delivers significant cost savings and operational efficiencies. By leveraging AWS services and state-of-the-art AI tools, Pipes.ai has positioned […]
AI can streamline both outbound and inbound calls to maximize efficiency and create a successful environment for everyone.
Time is money. In today’s highly competitive market, sales teams can’t afford to waste their precious time dialing numbers and waiting on unanswered calls, hang-ups, and invalid numbers. Outbound dialing bypasses wasted hold time, freeing agents to connect with real leads. But what exactly is an outbound dialer, and how does it work? This guide […]
In the world of endless chatbots and emails, we might assume that modern businesses rarely make outbound calls to close deals. However, even in the digital era, the opposite remains true. 69% of consumers report that they will answer one or more sales calls, and 82% of buyers will schedule a meeting after a series […]