January 25, 2020
Category: lead generation
January 17, 2020
What is the Meaning of Virtual Call?
The first step to set up a virtual contact center is choosing the software. Choose a platform that allows agents to use their preferred device, such as a laptop or smartphone. This eliminates the “device barrier” which can frustrate customers. It’s also great for small businesses who might not have the funds to invest in… View ArticleSeptember 12, 2023