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Auto Dialer For Telemarketing

If you’re a telemarketing company, an autodialer is an indispensable tool. Depending on your business needs, you may not need advanced features or compliance capabilities. For instance, some companies only have a few leads and don’t need

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Blog Use AI technology to turn web leads into live calls for your sales team.

Outbound Call Center Metrics to Track

The average call abandonment rate is one important call center indicator. This KPI does not give specific details about individual agents, but it does give an indication of the collective productivity of the entire call center. A

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