Choosing between an on-premise or hosted dialer for your business can be a daunting task, but it doesn’t have to be. There are many advantages to using a hosted dialer, including the ability to run reports, call
The Customer Retention Rate of a call center is an important indicator of the success of the service provided by the contact center. In addition to customer retention, a high CVR also means that the customer is
Lead Generation is a 3 headed beast and each part requires its own set of planning and testing to make the whole thing work. If you are a professional marketer, chances are you’ve spent some time, or
Dialer CRM is a popular solution for small businesses. It enables companies to track and manage customers and prospects. With the right CRM, your business can be more effective and efficient than ever before. With this tool,
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