Blog
How To Read Call Center Metrics?
Measuring the Efficiency of Your Call Center When determining the efficiency of your call center, it’s important to know how much time is spent on each task. For example, your occupancy rate shows the percentage of calls
Different Types Of Call Center Services
There are several types of call-centers. Some call centers are focused on customer service, others on research or sales. Inbound centers are call centers that offer inbound calls. Inbound call centers provide toll-free numbers to their customers
Cold Calling Systems For Sales Reps
For sales professionals, calling software is an indispensable tool. It helps sales agents prepare for calls, automate workflows and manage leads. It can also enhance their efficiency and help them close more deals. In this article, we’ll
Choosing Between an On-Premise Or Hosted Auto Dialer Online
Choosing between an on-premise or hosted dialer for your business can be a daunting task, but it doesn’t have to be. There are many advantages to using a hosted dialer, including the ability to run reports, call
Call Center Customer Attrition And Retention Rates
The Customer Retention Rate of a call center is an important indicator of the success of the service provided by the contact center. In addition to customer retention, a high CVR also means that the customer is
The Biggest Challenges Call Centers Face
Call center agents to face many common issues. Although it can be difficult to resolve these problems, automated solutions that collect and analyze data are available. These types of solutions will allow you to get a comprehensive
Are you giving justice to the leads you worked so hard to generate?
Lead Generation is a 3 headed beast and each part requires its own set of planning and testing to make the whole thing work. If you are a professional marketer, chances are you’ve spent some time, or
Dialer CRM Is the Best CRM With Auto Dialer Integration
Dialer CRM is a popular solution for small businesses. It enables companies to track and manage customers and prospects. With the right CRM, your business can be more effective and efficient than ever before. With this tool,
Book a demo
By clicking Book a demo, I consent to receive phone sales calls and text messages from Pipes.ai on the landline or mobile number I provided even if I’m on a Federal or State Do Not Call registry. I understand these calls may be generated using an autodialer and may contain pre-recorded messages and that consenting is not required to utilize our services. Standard message and data rates may apply.
Ready To Start
Turning Leads
Into Revenue?
