Many businesses are trying to streamline their processes by removing the handle time from retention-routed phone calls. While this is undoubtedly a good idea, it may not be the best strategy for all companies. The benefits of
A script should be followed by a high-conversion phone center. The script should be used to guide agents and lead them to successful conversions. The script gives agents tools and resources to help them reach their goal.
Contacting leads is something that you can’t waste a minute, let’s dive in right away. Exceptional research made by LeadResponseManagement.org a few years ago showed that the more you wait to contact a lead when you receive
Gauging Customer Satisfaction While it’s very easy to measure call times, it’s difficult to gauge customer satisfaction. A recent survey revealed that 43% of Americans are willing to wait for an agent for one minute or less.
Book a demo
By clicking Book a demo, I consent to receive phone sales calls and text messages from Pipes.ai on the landline or mobile number I provided even if I’m on a Federal or State Do Not Call registry. I understand these calls may be generated using an autodialer and may contain pre-recorded messages and that consenting is not required to utilize our services. Standard message and data rates may apply.