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Blog Use AI technology to turn web leads into live calls for your sales team.

How Does Outbound Call Enter Work?

To know how an outbound call center works, you need to know the basics. These operations are usually performed by a third party. These services use agents to make customer outbound calls. Inbound calls are made by

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Blog Use AI technology to turn web leads into live calls for your sales team.

How to Measure Call Center Productivity

It is important to collect enough data to accurately measure both input and output in order to measure the productivity of your phone center. You can calculate the number of calls that are answered within a given

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